The Alzheimer's Association, Michigan Great Lakes Chapter provides a variety of education, information and support services to persons with dementia, their families, health care professionals, and the community. The Program Specialist is primarily responsible for supporting the Program Director via coordination and presentation of educational programs in the community, provision of support and assistance to individuals with Alzheimer's disease and their family, and overseeing the provision of caregiver or early stage support groups in the counties assigned to their geographic area. The Program Specialist also provides information to the Communications and the Executive Director as needed. The Program Specialist also supports activities that promote the services of the chapter within our 23 county territory.
Essential Job Functions
Advancing Care and Support
Coordinates and delivers educational activities for families, persons diagnosed with Alzheimer's and related diseases, health care professionals, community organizations and the general public.
Coordinates local education event like our Spring Caregiver Conference and Research Night.
Assists in outreach efforts and builds working relationships with physicians, service providers, care facilities and other stakeholders who collaborate on Association initiatives.
Responds to information & referral requests using established resources and tools. Follows the helpline protocol in connecting individuals to the National office to be referred to appropriate services. Provides follow up services to individuals as appropriate.
Conducts care consultations with care providers and family members when referred by the helpline or when family members request this service directly.
Assists staff in assigned territory to ensure successful implementation of the chapter's programs and services.
Represents the Chapter at appropriate and assigned meetings.
Promotes opportunities for others to partner with the Alzheimer's association through recruitment of advocates and/or ambassadors, referrals to Trial Match, volunteer opportunities and other organizational initiatives.
Works to assure timely and effective public relations and marketing of educational support services and programs in assigned service area.
Remains knowledgeable and current in information related to Alzheimer's and related diseases as well as national, state, and local initiatives that affect the targeted population.
Volunteer Oversight and Development
Provides mentoring, training, and assistance in the recruitment and retention of volunteers, with the intention of building out a more vibrant volunteer-driven program in the areas of program education delivery and support groups.
Oversees maintenance of program volunteer hour tracking for volunteers operating out of same regional office.
Participates in the planning and provision of ongoing and annual volunteer recognition events
Supports Advocacy efforts on both the state and federal level. Communications
Coordinates with Communications Director to ensure that chapter website has appropriate and timely information.
Maintains awareness of and participation with any Social Media (i,e Facebook, Twitter) activities or initiatives.
Submits appropriate local stories for e-newsletter upon request.
Works with staff to assure that requirements for grant-funded programs and services in the assigned territory are met.
Ensures new community resources and related events are directed to alz.org/CRF and/or local event calendars.
Maintains accurate records of program and event participation and other metrics.
Manages activities within budgeted parameters.
Works with the program team and Communications Director to ensure uniformity of materials and presentation content.
Submits timely and accurate records and reports, newsletter articles and other information as requested.
Supports the Program and Executive Directors as requested.
Bachelor's degree in health care related field: development, nursing, gerontology, social work or related.
Experience in guidance, counseling, coaching and supporting individuals and their families.
Understanding of the disease process and intervention options for caregivers.
Commitment to the mission of the Alzheimer's Association.
Knowledge of community resources.
Ability to work with a wide range of people including persons with dementia, family and professional caregivers, corporate partners, foundation staff, volunteers, legislators and public policy officials.
Strong organizational skills to plan, implement and evaluate program initiatives.
Effective written and oral communication skills; strong public speaking skills.
Ability to listen effectively.
Good decision-making skills.
Proficient in Microsoft Office products, especially Word, Excel, Powerpoint and Google applications; willing and able to perform all training required for organizational CRM system, Personify360.
Experience in volunteer management and support.
Ability to work independently.
Presents self in a professional manner.
Must have a valid driver's license and a willingness to use personal vehicle in the course of employment. Must show proof of automobile insurance.